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At Alexandra Hospital Ingersoll (AHI), we are committed to improving access to our facilities, services and care for patients, their families, visitors, staff and volunteers.

Guided by our values of respect and collaboration, and the principles of the Accessibility for Ontarians with Disabilities Act (AODA) Integrated Customer Service Regulation, we continue to work toward eliminating barriers to our care and services.  Since 2003, the hospital has prepared accessibility plans that address physical, informational and communicational, attitudinal, technological and policy barriers.

The AODA Customer Service Regulations require hospitals to implement specific policies, procedures and plans.  These will contribute to making hospitals fully accessible by 2025.  Documents related to the Customer Service Regulation are available upon request.

For more information about accessibility at AHI, refer to our latest Accessibility Plan:

To Receive Information in an Accessible format

Anyone wishing written information or other forms of communication to be provided in an accessible format may contact AHI via:

Mail: Attn: Patient Relations/Accessibility, 29 Noxon St., Ingersoll, ON  N5C 1B8
Email: patientfeedback@ahi.ca
Telephone: (519) 485-1700 Ext. 8340