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Novel Coronavirus (COVID-19)

What are the symptoms of COVID-19?
COVID-19 is a respiratory illness. Symptoms of COVID-19 may include:

  • Fever
  • Cough
  • Muscle aches and tiredness
  • Difficulty breathing

Less commonly: sore throat, headache and diarrhea have been reported.

How can I protect myself?
Handwashing is your best defense against a range of illnesses, including COVID-19. Wash your hands often to help prevent exposure to, and transmission of, illness.

Other usual health precautions that can help you protect yourself against COVID-19 and other illnesses:

  • Avoiding contact with people who are sick
  • Staying home if you are sick
  • Practicing proper cough and sneeze etiquette by coughing/sneezing into a tissue, or into your sleeve or arm (and immediately washing your hands afterwards)
  • Not touching your face (A virus's port of entry is your eyes, nose, mouth)
  • Cleaning your hands before eating/drinking
  • Cleaning frequently touched objects and surfaces, like bathroom sinks, kitchen counters, etc.

How to protect yourself against COVID-19 - World Health Organization

What steps is Alexandra Hospital/ Tillsonburg District Memorial Hospital taking to keep patients, visitors and staff safe?

  • AHI / TDMH is coordinating with Public Health Ontario, the Ministry of Health and other agencies to help guide decision-making and receive updates on the virus. 
  • Visitor Restrictions were implemented on March 13 to limit the volume of visitors throughout the hospital. 
  • Active screening with controlled entry for ALL patients, visitors and staff. 

Are surgeries and outpatient services cancelled?
TMDH/ AHI is implementing changes to operations to maximize resources, prioritize services, and preserve hospital capacity as the number of cases of COVID-19 continues to grow in Ontario. The changes follow the Government of Ontario’s announcement declaring a state of emergency in the province of Ontario to help contain the spread of COVID-19.

Changes include:

  • All elective surgeries postponed until further notice. AHI/ TDMH is following the guidance of the Ministry of Health and the Ontario Hospital Association. Patients affected by this change will receive notification from their surgeon’s office or the hospital. Emergency cases will be prioritized and are excluded from this directive.
  • Ramping down non-urgent outpatient services in the hospital (i.e. Ambulatory Care, Diagnostic Imaging, Cardiac Rehabilitation, Diabetes). Essential services will continue, and where possible, health care providers will use virtual technology to consult with patients. Patients affected by these changes will receive notification.

Travel-related inquiries and self-isolation

If you have not traveled, but are concerned about your symptoms, we encourage you to contact Telehealth Ontario at 1-866-797-0000 or your primary care provider/family doctor; this will help keep our emergency room resources available for emergent care patients. Please only call 9-1-1 if you are severely unwell.

Travellers returning to Canada who develop respiratory symptoms such as fever, cough, or difficulty breathing within 14 days of their return should contact Southwestern Public Health at is 1-800-922-0096 x 9 or Telehealth Ontario at 1-866-797-0000 for further assessment and guidance. 

CLICK HERE for more information and a list of FAQs from Southwestern Public Health.

  • How to self-monitor (If you have travelled outside Canada, it's important to monitor your health when you return to Canada. While abroad, you may have come in contact with COVID-19. Monitor your health for fever, cough and difficulty breathing for 14 days after you arrive in Canada.)
  • How to self-isolate (Self-isolation is when you have been instructed to separate yourself from others, with the purpose of preventing the spread of the virus, including those within your home. If you are ill, you should be separated from others in your household to the greatest extent possible.)

If you are experiencing symptoms consistent with COVID-19, please Do NOT show up to the hospital unannounced. Please only call 9-1-1 in situations of severe illness.