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Accessibility Guidelines

At Alexandra Hospital, Ingersoll we are committed to improving access to our facilities, services and care for patients, their families, visitors, staff and volunteers.

Guided by our values of respect and collaboration, and the principles of the Accessibility for Ontarions with Disabilities Act (AODA) Customer Service Regulation we continue to work towards eliminating barriers to our care and services.  Since 2003, Alexandra Hospital has prepared annual accessibility plans that address physical, informational and communicational, attitudinal, technological and policy barriers.

The AODA (June 2005) Customer Service Regulation requires hospital to implement specific policies, procedures and plans.  These will contribute to making hospitals fully accessible by 2025.  Documents related to the Customer Service Regulation are available upon request.

For more information about accessibility at Alexandra Hospital:
AHI Accessibility Plan (April 2014 - March 2019)
Accessibility Policy
Accessibility Survey Feedback Questions and Concerns 

To Receive Information in an Accessible format

Anyone wishing written information or other forms of communication to be provided in an accessible format may contact AHI via:

Accessibility Committee
29 Noxon Street, Ingersoll
Ontario N5C 3V6

Email: accessibility@ah.tvh.ca
Phone: 519-485-1700 ext. 8313