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Novel coronavirus update for patients, families and visitors

Posted on: January 28, 2020
Filed under: Press Release

Alexandra Hospital, Ingersoll is working with the Southwest Public Health Unit as we monitor the novel coronavirus. At this time, the Public Health Agency of Canada states that the risk to Canadians is low.

For more detailed information on the status of the virus and risk to Ontarians, please visit the Ontario Ministry of Health website and/or the Public Health Agency of Canada website.

Currently Alexandra Hospital is actively screening patients in all Outpatient clinics including Emergency Department to help quickly identify patients who have signs and symptoms of infection who may also have a recent travel history to Wuhan China. 

Everyone entering the hospital will see passive screening using signage at all entry points.  Please clean your hands and cover your cough while in the hospital and on leaving.

Information for patients

It is important to remember that we are in influenza season and there are other respiratory illnesses circulating in the community. 

If you have an appointment but are feeling unwell we ask that you call hospital to reschedule your appointment. 

However, if patients have a travel history to Wuhan, China, in the 14 days before onset of illness, and/or have come in close contact with other ill individuals with a similar travel history and are experiencing symptoms of acute respiratory illness, please contact your family doctor, a walk-in clinic, urgent care centre, or the hospital.